The Challenge
Design an internal platform to support the management of financial products used by operational and commercial teams. The solution needed to ensure efficiency, clarity, and consistency across the system.

My Role
Led the UX and UI definition of the platform, translating business requirements and technical constraints into structured user flows and scalable interface patterns. Collaborated closely with internal stakeholders, product owners, and engineering teams to align operational priorities with design decisions.

Approach
- Requirements gathering with internal teams
- Mapping and optimizing operational workflows
- High-fidelity prototyping and iterative validation
- Implementation within the OutSystems framework

Outcome
A more structured and cohesive internal platform capable of supporting complex operational processes with greater clarity and efficiency. The solution improved workflow consistency, reduced ambiguity in task execution, and strengthened the overall usability of the system.